Get in Touch

Contact Us: Connect with the Doctors On Site Care Team

For appointment-related questions, collaboration inquiries, media requests, or general support — we'll route your message to the right team and respond within one business day.

Medical emergency? Doctors On Site is not for urgent or life-threatening situations. Call 911 or visit your nearest emergency department.

What's your inquiry about?

Pick a topic to get started

Send us a message

We'll respond within one business day. For urgent appointment changes, please call our patient line.

Contact Doctors On Site

Doctors On Site provides physician-led virtual care and specialist access across Ontario. Use the form above to reach our team about general inquiries, specialist appointments, provider referrals, or collaboration opportunities, and we’ll respond within one business day. For same-day and next-day care, you can book a virtual appointment directly from anywhere in the province.

Healthcare providers can refer patients to our specialist programs by fax or through our online referral form. For in-person visits, our DOS Vaughan Clinic offers on-site care including Pap testing and preventive women’s health.

Patient Support Contact Information

For patients seeking assistance with bookings, account inquiries, prescription refills, or follow-up appointments, dedicated support channels are available. Doctors On Site prioritizes timely responses to ensure your healthcare needs are met efficiently.

You can reach patient support directly via phone during business hours for immediate assistance. For less urgent matters, the online contact form, when directed to patient support, will ensure your query is handled by the appropriate team member within one business day.

Provider Inquiry and Referral Information

Healthcare providers interested in referring patients, exploring EMR integration, or learning more about utilizing Oceans for seamless communication can find specific contact details. Doctors On Site values collaboration with its provider network to enhance patient care across Ontario.

A dedicated phone line and a specific fax number are provided for provider referrals and inquiries, ensuring that urgent referrals can be processed quickly. For more in-depth discussions regarding partnerships or EMR integration, the online inquiry form can be used to connect with the relevant team.

Partnership and Business Inquiries

Businesses, pharmacies, employers, and retail groups looking to explore partnership opportunities with Doctors On Site are encouraged to reach out. The organization is keen on expanding its hybrid healthcare model through strategic collaborations that benefit patients and the wider community.

Inquiries related to pharmacy services, employer benefits programs, or group health plans can be directed through the designated contact channels. The partnership team is committed to responding to all business-related queries promptly to foster productive collaborations.

Media and Press Relations

Journalists, media outlets, and individuals seeking information for press inquiries, interviews, or brand-related assets should utilize the specialized media contact. Doctors On Site is committed to transparent communication with the public and the media.

For all press-related matters, including requests for interviews or official statements, please use the dedicated media and press contact form or the provided media contact number. This ensures your request is routed to the communications team for a swift and accurate response.

Contact Us